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ALM Octane - KM02703217 - installation troubleshooting document

If installation of ALM Octane fails. it is good idea to see troubleshooting guide KM02703217. To access this document, open  https://softwaresupport.hpe.com/km/KM02703217 Content of document (Jun 20, 2017): Title This document contains troubleshooting suggestions for issues relating to the ALM Octane installation. Summary Known troubleshooting scenarios and possible solutions. Check this document often for more updated information. Topic These the known scenarios and solutions for ALM Octane installation troubles. Response I rebooted the ALM Octane server machine. The HPALM service did not start up automatically. When you reboot the machine, you need to manually restart the ALM Octane server: service HPALM restart The service runs in the background. ALM Octane does not open in Internet Explorer. If you encounter problems opening ALM Octane in Internet Explorer, check that the domain is configured correctly: 1.     ...