Here are several good KBs (or KM) on QC upgrade:
From the net
- QC 9.2 - Supported Environments, Patches, Documents & Upgrade Assessment Tool
- QC 10.0 - Supported Environments, Patches, Documents & Upgrade Assessment Tool
- Upgrade to Quality Center 11 or Application Lifecycle Management 11
- Upgrade to Quality Center 10
- Solution to the Pains of installing QC10
- Steps to Upgrade from QC 9.2 or QC 10.00 to ALM 11
- Upgrading to Quality Center 10.00 - Lessons Learned
- How can I uninstall and reinstall the Quality Center Client from my machine
- Upgrade to Quality Center 11 or Application Lifecycle Management 11
From HP forums
- Database best practices
- HP ALM Quality Center Upgrade QuickStart
- Upgrade Best Practices—White paper
- Upgrading to QC 11 or ALM 11
- HP ALM 11.00 and HP Quality Center 11.00
- Upgrading to Quality Center 10.00 - Lessons Learned
KBs
- Search engine for QC manuals
- KM1281892: Useful information about the upgrade process in ALM11
- KM210591: HP Recommended Guidelines for upgrade to HP Quality Center 10
- KM635692: Migration/Upgrade from QC9.x to QC10
- KM189097: What needs to be backed up when backing up Quality Center/Application Lifecycle Management data?
- KM186580: What are the minimum permissions for Oracle in Quality Center?
- KM186582: What are the minimum permissions for MS SQL in Quality Center 9.x and 10.00 versions
- KM206046: How to create a user in Oracle to create new Oracle projects?
- KM205839: How to export and import an Oracle database to dump files?
- KM169526: How to backup and restore MS SQL database?
- KM525650: Upgrade Assessment tool 1.1 (for QC9.2)
- KM528440: Upgrade Assessment tool 1.1 (for QC9.0)
- KM996426: Client Side Deployment Troubleshooting and Knowledge Base
- KM1007069: Upgrade from Quality Center 9.2 or Quality Center 10.00 to A Lifecycle Management 11
- KM721997: What is the process to move the project repository from the DB to the FS
- KM189942: How to move a project (repository only) from one location to another when using TD for QC
- KM189845: How to move a project (repository and database schema) from one TD for QC server to another
- KM176290: How to uninstall the TestDirector or Quality Center client components
- KM189843: How to move the domain repository from one location to another when using TD for QC
- KM189097: What needs to be backed up when backing up Quality Center/Application Lifecycle Management data?
- KM1008853: Optimized Repository Preparation Guide
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